Road Accident Claims is a subsidiary of Car Magic operating as a national independent accident management company covering all areas of the UK, based in Chesham, Buckinghamshire. Our aim has always been to remove the stress and inconvenience an accident inevitably causes, and deliver outstanding customer service to our clients.
From the outset, our processes are designed to minimize the impact of the incident upon your daily routine. Immediately you will be allocated your own dedicated claims handler who will oversee your claim from start to finish and liaise with all other parties involved in the accident as well as your own and the third party’s insurance company.
The total cost of the claim will be recovered directly from the “at fault” party’s insurer so you will not incur an excess or have your “no claims bonus” adversely affected.
Whilst your vehicle is off the road you will be provided with, if required, a like-for-like replacement hire vehicle for the duration of repairs or until a settlement cheque has been received, in the event of your vehicle being a total loss. Included within this service is the free collection and delivery of both your vehicle as well as the replacement hire vehicle to a convenient location of your choice.
Our service partners are 1st Tier subscribers to the Association of British Insurers General Terms of Agreement claims protocol, this ensures that claims are dealt with efficiently and within pre-agreed strict guidelines. This enables your claim to be fast-tracked and concluded within the shortest possible timeframe.
We take away the hassle of the aftermath of an accident at a potentially very stressful time by providing a seamless response to the very complicated world of insurance claims.
Our aim is to keep you moving!